Work Order Request Form

February 26, 2009

TECHNOLOGY WORK ORDER

REQUEST FORM

Please complete in full....One item per request.

First Name Last Name

E-mail Address @roschools.com

Building Room #

Asset Tag #

Check only one item in the table below:

Desktop/Workstation/Laptop	Phone	E-mail
Printers	Network/Internet Connectivity	Wireless Connection
Password	Web Site Home Page/Article	Accessing Web Sites
Virus	Request Training	Other-enter details below

SPECIFIC DETAIL/DESCRIPTION OF PROBLEM

TROUBLESHOOTING STEPS ALREADY TAKEN

WORK ORDER PRIORITY LEVEL

Please check one of the following.

Call after submitting form	Please call when: *Entire campus* is having network problems (cannot access e-mail, log in, etc...) Smoke or burning smell is emitted from equipment
High	Computer is not functioning and no other computer is available in classroom or office Cannot open e-mail from any computer Lab is non-operational Daily instruction is not possible
Moderate	Computer is not functioning, but have other computers available in classroom or office Microsoft Office is not functioning (Word, Publisher, Excel, etc.)
Low	Software installation Need network cable Need equipment moved Cannot connect to the Internet or e-mail Most Printing Issues

Completion Date ____________________

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